quality matters 

training & consultancy services for the care sector

Our team - who are we

We have extensive experience of developing and delivering professional, quality and affordable training across the care sector.

Nicki Harfield

Nicki is a Registered Nurse with considerable experience of commissioning, managing, troubleshooting and providing consultancy   services in care homes across the country. She     uses this experience to develop and enhance           the delivery of her training sessions.

Ray Harfield

Ray is a fully qualified trainer with extensive experience of delivering training in the care sector. He has knowledge of the skills care staff need to provide a safe, caring and hygienic environment   for the people they support.

Our services-what we do

Since 2004, we have been providing high quality affordable training and consultancy services to all aspects of the care sector, including residential and nursing care homes, domiciliary care providers, hospices and charitable care organisations.

In recent years the range of training we offer has widened to include leadership and management skills and specialist subjects, such as Diabetes and other medical conditions. We are constantly expanding our training provision to meet the changing needs of the sector, including offering training by Zoom and other remote methods.

Get in touch today

Good quality care delivered consistently by all     your staff will enhance the reputation of your organisation and ensure you meet the standards needed to maintain a successful organisation in    the care sector.  Contact us now to find out what   we can do for you and your staff.

"We provide affordable, quality    and professional training because  the people you care for and how      you care for them matters"

Nicki Narfield, Director, Quality Matters

Quality Matters Training & Consultancy Ltd                         Registered in England                                                         Registered No. 7607900                                                     Registered Office: 201a Church Road Hove BN3 2AB